The use of this website is subject to the following terms of use:

  • The website www.gabriels.in is owned and operated by our mother group Gabriels Christian Stores.
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which is not the property of, or licensed to, the operator is acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

Payment and billing

You must select a payment method to pay us for any purchases you make from us. Every time you use the service, you reaffirm that:

  • We or our authorized billing agents are authorized to charge your designated payment method.
  • We may submit charges incurred under your account for payment.
  • You are responsible for all charges incurred under your account made by you or anyone who uses your account (including your children, family or friends).
  • We may, in our discretion, post charges to your payment method individually or may aggregate your charges with other purchases you make on the site and apply those charges to your next billing cycle.
  • All purchases for Products and all subscriptions are final and nonrefundable.
  • You must notify us about any billing problems or discrepancies within 5 days after they first appear on the statement you receive from your bank or Credit Card issuing company. If you do not bring such problems or discrepancies to our attention within 5 days, you agree that you waive the right to dispute such problems or discrepancies.
  • The price and offers displayed in gabriels.in website are applicable for online customers only.

Easy Returns Program

How do you receive your refund through gabriels.in?

gabriels.in shall refunds payment will be made through cheque/Voucher Code/Bank Transfer depending on the mode of payment used at the time of placing the order.

Easy Returns Program Coverage Details:

We assure you that all products sold on gabriels.in are brand new and 100% genuine. In case the product you have received is ‘Wrong Product sent’ or ‘Not as described’, our Easy Returns Program covers it. Some of the easy resolutions to issues that arise could be: Replacement, Exchange or Refund under the Easy Returns Program, subject to conditions:

  1. Not dispatched within 4 days after promised shipment date.
  2. Not delivered in 7 – 10 working days after shipment.
  3. Call us 8078777170 or mail- customercare@gabriels.in

Cancellation Charges

In case of any cancellation done by customer, transaction charges apply.

Limitation of Liability

  • You hereby agree to fully indemnify, defend and hold our company and its parent and affiliates and their respective officers, directors, employees and licensors harmless from and against any and all claims, liability, losses, costs and expenses (including attorneys’ fees) incurred by you in connection with your purchase or transaction on gabriels.in and,
  • in reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, and agree to cooperate with gabriels.in defense of such claim and,
  • Under no circumstances and under no legal theory, tort, contract, strict liability, or otherwise, shall not be liable to you or any other person for any indirect, special, incidental, or consequential damages of any character including, without limitation, damages for lost profits, loss of goodwill, work stoppage, accuracy of services, content or results, computer failure or malfunction, damages resulting from disabling of the services provided as part of gabriels.in and,
  • Any use or alleged use of gabriels.in services through your account by any person, whether or not authorized by you; or the operation and content on your site or any breach of your representations and warranties and other covenants under this agreement.

Refund Policy

  • No exchange or refund will be entertained once the order is placed. Refund of the amount will be given only when the product is ‘OUT OF STOCK’ or ‘not shipped’.
  • Gabriels will not be held liable for any delay or loss of ordered shipment. Non-delivery chances occur on account of mistakes by you (i.e. wrong name or address or any other wrong info of recipient not present at time of delivery).
  • Any extra cost incurred by gabriels for re-delivery shall be chargeable.
  • Further claims and disputes will not be entertained after the delivery of the gadgets effected satisfactorily.

Delivery Conditions

  • The recipient is supposed to provide an ID proof during the time of delivery. This is to avoid any misuse of our online channel. The handset would not be delivered if the id proof is not provided.
  • Please note all items (including gifts if any) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
  • We are committed to deliver your order accurately, in good condition, and always on time promised by us in our website.
  • There may be chances for unexpected price drops, category changes, and other technical errors. These situations are considered as hacked or cyber threats. gabriels.in has the right to cancel orders placed in these environments. Sales cannot be processed in these cases.
  • in shall not be liable for any loss or destruction to the gadgets during delivery due to the Act of God, fire, flood, war, act of violence or any other similar occurrences.

How is your Order Confirmed?

  • With every order, you will receive an e-mail, call and SMS notification containing the details of the order placed by you. Once we ship the product, you will receive another e-mail and SMS containing the shipping details.
  • If you believe that the product, is not in good condition, or if the packaging is tampered with or damaged before accepting the delivery of the product, please refuse to take delivery of the package and call our Customer Care 8078777170 or log on to www.gabriels.in/contact, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

Returns Policy

  • Gabriels is not giving the warranty and does not hold out any warranty of products sold.
  • Gabriels will not be responsible for any defective/deficient or otherwise unsatisfactory products. No exchange or refund will be taken once the order is placed.
  • Gabriels will not be held liable for any delay or loss of ordered shipment due to Act of God, fire, flood, war, act of violence or any other similar occurrences.

Conditions for return:

  • The return process of the product can be restricted depending on the nature and category of the product.
  • Please notify us via email or call our customer care number, of receipt of a physically damaged product with photographs within 48 hours of delivery and the product should be returned with immediate effect.
  • Products/Items should be UNUSED.
  • Products should be returned in their original packaging along with the original price tags, labels and invoices.
  • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
  • Only those products will be eligible for return policies which are reshipped within 2 working days of the date of delivery.
  • No exchange or refund will be taken once the order is placed. Refund of the amount will be given only when the product is ‘OUT OF STOCK’ or ‘not shipped’.
  • Items should be returned in the original condition you had received them. Please understand that we cannot accept returns in certain instances like:
  1. Damages due to misuse of product.
  2. Incidental damage due to malfunctioning of product.
  3. Any consumable item which has been used or installed.
  4. Products with tampered or missing serial/UPC numbers.
  5. Any damage/defect which is not covered under the manufacturer’s warranty.
  • Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging, gabriels retains the sole rights to examine whether the product returned is defective/damaged and based on the verification gabriels will either reship or replace the product to the customer.
  • In case product is physically damaged or wrongly sent/not ordered by you, then the gabriels will replace and reship the product to the same shipping address of the customer subject to the availability of the stock of the product.
  • In case the returned product is not as mentioned in 19(x), then the customer will be informed about the same and the same product will be reshipped to the shipping address of the order.
  • Customer will have to bear the shipment charges for the replaced/reshipped product.
  • If the product stock is unavailable then a request for the refund will be initiated and the same shall be informed to the customer through registered email.
  • There could be certain circumstances beyond our control where you could receive a physically damaged product or a product that is not the same as per your original order; we will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our call centre 8078777170.