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WHO WE ARE

Our website address is: https://gabriels.in

We at Gabriels strive to give you a quality product of your choice. However if you are not happy with the Products you have received for any reason, you can mail us at sales@gabriels.in and mail the product to us at the following address in the mail.

Items will have to be unused and returned in their original packaging within 5 days of delivery.

1. What is Gabriels Exchange Policy?

If you are unhappy with the Products that you have received, you can send it back to us within 5 days of the delivery. We will either replace it with another product of the same value, or offer credit on a future purchase in the form of a Gabriels Voucher.

2. How do I send the product back?

You can send it back to us via a cost effective courier company or registered post.

Reverse pickup will be arranged only in the following conditions.

  • Product damaged when received.
  • Product is defective in any way.
3. Will I have to pay for returning the products?

Yes, you will have to bear the postal charges for sending your products back to us.

4. I have received a wrong / defective product. How do I proceed?

Please send the product back to our address using the same process mentioned above. We will reimburse you for the entire amount you spend on returning the products to us in the form of a Gabriels voucher.

5. Can I get a refund on a cancelled order?

Refund will be processed through same mode within maximum of 10 working days. Customer can cancel the order within 1 hour after placing the order.

6. Where should I send returns?

You can courier the product(s) to Gabriels at the following address:

Gabriels Christian Store, Valiya Veetil, Eliyamkunnu, Mulanthuruthy P.O., Ernakulam, Kerala Pin: 682314 .

Please ensure that the items are packed securely to prevent loss or damage during transit. All items must be in unused condition with the packaging intact. Once we receive the product(s) within 24 hours, we will refund the amount to the original payment source or issue a Gabriels Gift Card for future use.

PLEASE NOTE: We do not recommend using “The Professional Couriers” for self-return as they are unreliable. We recommend using ‘Speed Post’ or other reliable courier services.

If you have any further questions about the return/exchange policy then please contact us at sales@gabriels.in